Service Animals and Emotional Support Animals

Understanding the Differences: Service Animals, Service Animals in Training, and Emotional Support Animals (ESAs)

service animal is a dog that has been individually trained to perform specific tasks or work for a person with a disability (e.g., guiding, alerting, or assisting with mobility). Under the Americans with Disabilities Act (ADA), service animals are generally permitted in public spaces, including convention centers, where the public is allowed. 

service animal in training is a dog that is still learning to perform these tasks. Access rights for service animals in training are not covered under the ADA and may vary depending on state or local laws, as well as venue-specific policies. Additional requirements (such as documentation or insurance) may apply. 

An emotional support animal (ESA) provides comfort through companionship but is not trained to perform specific tasks related to a disability. ESAs are not considered service animals under the ADA and do not have the same access rights in public spaces. They may be permitted in certain settings (such as housing) under different regulations, but access to venues like convention centers is typically restricted. 

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Updated on May 31, 2026

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