How can I be sure Raise will keep my information secure?

Raise takes your privacy very seriously—we are committed to the security of your personal data and we take every precaution to keep you and your information safe.

As your new employer, we need to collect certain personal details during onboarding—such as your date of birth, banking information, and national tax or government ID (e.g., Social Security number for US-based employees). This information is essential for setting up your payroll direct deposit, creating your employee record, and fulfilling local employment and work authorization requirements (such as E-Verify in the US).

We value your trust and want to give you a clear, transparent, and comprehensive understanding of how we handle and protect your information. Raise employs industry-leading data protection strategies to safeguard your personal information, including:

  • Enterprise security detection software
  • Secure storage measures such as encryption and access controls to prevent unauthorized access or tampering
  • Stringent access controls to limit access to authorized personnel
  • Robust security training, and continuous monitoring
  • Regular audits, penetration tests, compliance checks, and risk assessments
  • Robust risk management strategy and incident response planning to proactively ensure the privacy and security of your sensitive information.

You can read more about how we protect your privacy here, and we are happy to answer any questions you might have by contacting us at support@raise.team.

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Updated on August 17, 2026

How can we help?

Reach out for support by email:

*Please use the email account on file with College Board so we can assist you more quickly.

Or by phone:

AP Program

Toll Free: 888.315.6160

Direct: 346.771.5690

SAT Program

Toll Free: 800.650.4007

Direct: 408.819.0915

Holiday Office Closures

Our office will be closed on the following dates:
  • December 25, 2024 (Christmas Day)
  • December 26, 2024
  • January 1, 2025 (New Year’s Day)

We wish you a wonderful holiday season and look forward to assisting you upon our return!