How do I know if my onboarding is complete? 

Please follow these steps to confirm your onboarding is complete:

  • Log into the Raise App and check your status. 
  • Review the onboarding menu to confirm all required steps have a green check mark. 
  • Proceed to confirming your I9 verification status. 
  • Click on the > arrow to the right of I9 and Tax forms. 
  • Click the button that says “Start I9 and Tax Forms.” 
  • A separate window will open showing the submission status of your I9 and tax forms.  
    • All required forms must be accepted.  
  • If your I9 needs verification, an action required prompt at the top will guide you through the process of verifying the I9 with an authorized representative.  
Was this helpful?
Updated on November 21, 2024

How can we help?

Reach out for support by email:

*Please use the email account on file with College Board so we can assist you more quickly.

Or by phone:

AP Program

Toll Free: 888.315.6160

Direct: 346.771.5690

SAT Program

Toll Free: 800.650.4007

Direct: 408.819.0915

Holiday Office Closures

Our office will be closed on the following dates:
  • December 25, 2024 (Christmas Day)
  • December 26, 2024
  • January 1, 2025 (New Year’s Day)

We wish you a wonderful holiday season and look forward to assisting you upon our return!