How do I contact Raise?

Contacting us is easy!

Your dedicated Raise Support Team is available to assist you during the following hours:

  • Phone and Chat Support Hours:
    Monday through Friday, 8:00 AM to 8:00 PM Eastern Time (EST)

You can contact us using the following methods:

  • Toll-Free Phone: 888.315.6160
  • Direct Phone: 346.771.5690
  • Email: support@raise.team
  • Live Chat: Available within the Raise App during business hours.
    • After logging in, click the chat icon in the bottom right-hand corner of your screen.

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Updated on April 29, 2025

How can we help?

Reach out for support by email:

*Please use the email account on file with College Board so we can assist you more quickly.

Or by phone:

AP Program

Toll Free: 888.315.6160

Direct: 346.771.5690

SAT Program

Toll Free: 800.650.4007

Direct: 408.819.0915

Holiday Office Closures

Our office will be closed on the following dates:
  • December 25, 2024 (Christmas Day)
  • December 26, 2024
  • January 1, 2025 (New Year’s Day)

We wish you a wonderful holiday season and look forward to assisting you upon our return!